The Vulnerability and Digital Inequalities at Work

The Case of a Local Authority

Authors

  • Nicolas Popovic Université de Bourgogne
  • Olivier Galibert University Burgundy Europe

Keywords:

digital transition, digital inclusion/exclusion, digital vulnerability, professional identity, social action

Abstract

This article seeks to examine and analyze the organizational digital vulnerabilities encountered by social workers within the studied local authority, with particular attention to those disproportionately impacted by digital inequalities. Drawing on the observation of the organization’s digital transformation, we aim to demonstrate how a strategy positioning digital technologies as a driver of modernization can paradoxically produce unintended consequences and exacerbate the very vulnerabilities of employees already marginalized by digital divides.

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Published

2026-02-10

Issue

No. 17 (2025): Fabrique des vulnérabilités et communication organisationnelle

Section

Dossier

License

Copyright (c) 2026 Nicolas Popovic, Olivier Galibert

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